Customer/Vendor Data Protection Statement

Lucid Partnership is committed to protecting the personal data of the visitors of this website (lucidpartnership.co.uk), our customers/vendors, and any third party or individual who interacts with us. We aim to provide a safe and secure user experience.

This data protection statement explains what to expect from Lucid Partnership when we collect certain types of information about you.

Scope of Statement

This statement describes the types of personal data that companies within Lucid Partnership collect. It also explains how we use personal data, with whom we share it, how long we store it, and your rights under the General Data Protection Regulation (GDPR).

Lucid Partnership is a controller under GDPR regarding your personal data.

Visitors to This Website

When you visit lucidpartnership.co.uk, we use Google Analytics to collect internet log information and visitor behaviour patterns. This information is processed in a way that does not identify anyone.

With respect to our mailing list, we use wix.com to store personal data from people who request information and deliver marketing information to those who opt in.

Personal Data We Process

We process personal data such as name, business contact information, organization details, bank details, VAT, and tax numbers.

Purpose and Legal Basis for Processing

Personal data may be processed for the following purposes:

• Managing commercial relationships, order fulfillment, and invoicing
• Selling products and providing services
• Fraud detection and prevention
• Security and compliance with legal obligations
• Managing health and safety incidents
• Product deliveries and shipments

Sharing Personal Data

Your personal data will only be accessible to relevant employees. We may also share it with third parties, such as IT system providers, accountants, insurers, and legal counsel, under GDPR-compliant agreements.

Storage Duration

We store personal data for no longer than necessary. For example, data for customers/vendors is generally retained for up to two years unless a legal requirement mandates a longer period.

Data Transfers

Personal data may be transferred internationally within the Lucid Partnership group or to third parties outside the EEA, including the United States. We use appropriate safeguards, such as Standard Contractual Clauses, to protect your data during such transfers.

Your Rights

You have the following rights under GDPR:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of personal data
• Limiting the processing of data
• Data portability
• Object to data processing
• Withdraw consent to processing

To exercise these rights, contact us at info@lucidpartnership.co.uk.

Contact Us

If you have any questions, please contact us at info@lucidpartnership.co.uk.